Shipping & Returns

Shipping: Orders are shipped within 2-7 business days (average is 3 days, except international shipment ). Estimated time till item in your hands is approximately 1 week. You will receive email notification once your item is on the way to you.

Shipping Costs: We offer a range of choices when it comes to shipping, price is set by the shipping service. Please note, additional shipping costs for rejected or returned packages are the responsibility of the customer.

Exchanges/Returns: No returns or refunds. If you receive a defective or damaged item, please email info@hilifestore.com within 30 days of the order shipment date to request an exchange. To be eligible for exchange, your item must be unused, in the same condition that you received it, and in the original packaging. Exchanges will not be accepted without prior approval, or after 30 days of the order shipment date.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Exchanges require prior approval. To get an approval, please send us an email at info@hilifestore.com